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Customer Experience Blogs

This is a collection of the customer experience blog articles on my website. #customerexperience #customerbehavior
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Your Customer's Shoes
a large hot air balloon with the words cx versus ux on it's side
CX Versus UX? How About Experience Design Instead? | Your Customer's Shoes
CX Versus US? How About Experience Design Instead?
10 Ways To Make Your Customers Fall In Love With You. #cx #customerexperience #yourcustomersshoes #ellerobertson Military Long Distance Relationship, Connect With Your Spouse, Silent But Deadly, Twin Flame Runner, Christian Military, Marriage Communication, Military Wives, Mom Devotional, Deployment Homecoming
10 Ways to Make Customers Fall in Love with Your Business
10 Ways To Make Your Customers Fall In Love With You. #cx #customerexperience #yourcustomersshoes #ellerobertson
a pineapple wearing headphones and sunglasses with the words cx trend you need to watch in 2018
Resources Archive
CX Trends You Need to Watch in 2018 #cx #customerexperience #yourcustomersshoes #ellerobertson
an info sheet showing the different types of aircrafts and their flight speeds, from top to bottom
Apple's Guide for Creating a Customer Experience to Beat the Competition (INFOGRAPHIC)
Apple's Guide for Creating a Customer Experience to Beat the Competition (INFOGRAPHIC) - Small Business Trends #cx #customerexperience #yourcustomersshoes #ellerobertson
What Do Your Customers Want? This week's blog post takes a funny look at a real life situation where designing your website based around your customers tasks wins the business. #customerexperience #cx #ux #yourcustomershoes Intercranial Hypertension, National Debt Relief, Conduct Disorder, Oppositional Defiant Disorder, True Confessions, Parenting Teenagers, Sensitive Person, Attention Deficit, Highly Sensitive Person
What Do Your Customers Want? This week's blog post takes a funny look at a real life situation where designing your website based around your customers tasks wins the business. #customerexperience #cx #ux #yourcustomershoes
a busy city street with people walking on it and the words people are busy don't forget that
People Are Busy. Don't Forget That.
#ux #peoplearebusy #yourcustomersshoes #cx #customerexperience #buildvalue
a woman with pink hair holding up a sign that says, check your customer experience
What Is Customer Experience? | Blog Post
In this first blog post, I'm answering the question that i receive almost daily, "What Is Customer Experience?" We have to know what it is before we can change our own. #customerexperience #check #yourcustomersshoes
the words rules of the click are painted on a brick wall with colorful graffiti art
Rules Of The Click. WTH? | Your Customer's Shoes
Let's take a look at how your customers actually behave while shopping online. I show you the Rules of the Click. What makes your customers...... #customerexperience #customerbehavior