More great wisdom on questions. Asking the right questions is so important!
Apparently, despite all the whining, Netflix has particularly good online customer support.
"It's not business, it's personal. It's too easy to blame the organization and the system and the bottom line for decisions that a person would never be willing to take responsibility for. Whenever you can, work with people who take it personally." ~ Seth Godin
Balance and imbalance
We've been asked about posting infographics on Facebook so we thought we'd put in our two cents. Receive more interaction on your posts with these tips.
On creating value - great list
When Choosing a Job, Culture Matters
Excellent examples of asking questions that really matter. HBR article
“Your network is your net worth.” – Tim Sanders, author, public speaker, and former Yahoo! director
'A short course in trustworthiness from Guy Kawasaki' via Andy Sernovitz