Pinterest • El catálogo global de ideas

Explora En Efectividad, Map Para, ¡y mucho más!

6 Estrategias que usan el Emotional Customer Journey Map para ganar en efectividad. #eCJM #CEM http://www.nelmol.com

Customer Experience Statistics You Should Know [Infographic]; Discovered and categorized by Virtual Observer, the contact center's secret customer engagment weapon - http://www.csiworld.com

#Deloitte Uninterrupted Path-to-Purchase #MobilizingShoppers #ConsumerDecisionJourney

Telling the Story: Communicating the UX Value Proposition

General description of health care benefits http://www.va.gov/healthbenefits/access/medical_benefits_package.asp

Anticipa la Experiencia. Customer Experience

de Creative Guerrilla Marketing

25+ Ambient Marketing Examples Shows That Science Can Be Fun

25+ Ambient Marketing Examples Shows That Science Can Be Fun Guerrilla Marketing Photo

Suncorp Insurance – Customer journey graphic by Tim Pryor, via Behance

Customer Experience Management, eMotional Customer Journey Map